[Rillington]

Three times this week the dammed piece of rubbish commonly known as the Pace STB which ntl palms off as a working wonderous peace of technology has changed channel on its own and on all three occasions I was trying to record the athletics. I duely telephoned to say there weas a problem but ntl threatened to charge me for the fault saying it was my VCR which was to blame. I then told them that if they did I would immediately cancel. They then said they would check and call me back but this is ntl and got no call back.

This happened again today at 4.13pm, to be precise. The box changed fronm BBc1 to the Front Row preview channel completely at random (chanign to the FR channel has happened on all occasions except for Wednesday when it changed to Paramount 2).

What should I do becuase ntl seems to think that it is either my VCR which is causing it to change channel or the low energy lightblub which apparently changes frwquency as it warms up but the STB changed channel at times when the light was switched off.

I am paying £1.50 oper day or £45.50 per week and obviously this isn;t going to happen but ntl seems unwilling to assist me with the problem which is of their making.

Any help/thoughts appreciated.