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Old 13-08-2005, 07:42   #5
coolape
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Join Date: Dec 2004
Location: Cardiff
Age: 40
Services: NTL Phone, NTL Cable TV, NTL Broadband 10meg
Posts: 18
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Re: Connection speed changed without my knowledge!!

This happened to me before when the 3mb packages was kicking in. But the speed was slow for about 2 weeks before that, I called customer, when i was on the 1.5mb package services up and they said someone actually changed it to the 1mb package.

Got that sorted, but they dont know who changed it, and it was on their end.

I smell something fishy.
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