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Originally Posted by gooner4life
Thanks Timewarrior much obliged, same to you Ramrod.
She is very concerned obviously and is pregnant so she doesnt need the stress, the woman at the council was very arrogant and treated her like a criminal on the phone.
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Definitely make a complaint to the Cheif Executive's office of the Council - a well worded letter naming the individual will suffice. I'd do this after the event, as it's immaterial to the more pressing problem.
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Originally Posted by Rob C
If she has done nothing wrong, why a need for representation. She's got nothing to hide. From the basic facts you have posted this is a case of mistaken identity or even identity theft where your sister in law is the victim. Simply producing her own bank and similar statements, including the birth certificate and any other idenitification stuff she has should be enough to clear up the confusion.
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Sadly, it's the people who have done nothing wrong who are in most need to legal representation. From what the O/P said it sounds like the council will be cautioning her, therefore any information in that interview may be used in evidence. It's also very easy for the most level headed of us to get tongue tied, answer questions too fully, answer questions where we don't fully understand the questions, etc etc. As a general rule if you're speaking under caution (for all but the most minor of issues like parking) and whether you're guilty or not, it's always prudent to have a legal rep present.
This is why it is VITAL that she has representation. The local CAB is the best port of call. It is likely that a good lawyer will write a sternly worded letter to the council demanding that they provide evidence of their allegation (probably dwelling on the subject of emotional distress caused to a heavilly pregnant woman) and the whole thing will miraculously vanish.
Hope it all gets sorted soon.