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Originally Posted by iSteve
When placing the order, it asked for me to pick a delivery date, so I picked the next Tuesday.
Tuesday came and went with no delivery, email or contact or any kind from QED-UK, so we checked their website and it was listed as 'On order from supplier'. We emailed them to ask what was going on and they said it was on order and would take 10-14 days to arrive.
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Just an update for people who were watching this thread:
It turns out QED
had charged my father's card afterall, on the day the order was placed!
14 days have now passed since the original order, and after emailing them again we are now being told there is no definite date for when the item will be in stock or delivered. Despite repeatedly being told the website In Stock status would be fixed, it still shows the item as 'In Stock, last updated this morning.'
We have now gone ahead and asked them to cancel the order. Will let you all know how long it takes to get a refund
