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Originally Posted by gooner4life
the woman at the council said something like "Everybody tries to pull that one" when she said "i havent ever been to wales in my life and this obviously isnt me"
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Did she get the name of that woman? If so, I'd make a formal complaint if I were here because that is defamation, ie saying that she *is* a criminal.
I'd echo comments above that witnesses at least, if not a legally qualified person, are an absolute necessity, also get a tape recorder and tell them when they come round that following potentially slanderous comments made by a member of their staff that she is making a permanent record of the interview.
If they object she should tell them that she won't participate without a permanent record and she has every right to make one.
That should help put them on the back foot to start with.
Then when they make any claims about her living in Wales etc, she should demand to see and get copies of all their "evidence" including forms filled in, bank account details, signatures etc. If they can't produce it there she should refuse to discuss it.
Basically she should not let them pull any fast ones and *NOT* sign anything before someone's had a good read through it.