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cutting out regularly
Hi all,
we got our broadbad installed on July 29th (upgraded from dial-up) and apart from a few still unresolved problems (webspace disappeared) it seems to be okay, sometimes...
About 4 or 5 times an evening - especially if we haven't used it for an hour - the broadband goes dead and we have to go through the Broadband Medic to test the connections, turn the broadband off and then on again for it to work.
This is quite annoying, with dial-up we had to wait 20-30 seconds to download our email. With broadband this simple tasks now requires trying, wait, failing, wait, go through Medic, wait, test connections, wait, turn off broadband, wait, turn on broadband, wait 2 minutes, press Send and Receive to download email....
Do other people experience this problem?
Incidentally, as I said we had the broadband installed on the 29th July. Yesterday we got a letter from NTL welcoming us and including the PIN number necessary to install the software!
Jon
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