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Originally Posted by Graham
Ok, first thing is that Recorded Delivery is *not* guaranteed next working day delivery, it has to be sent by Special Delivery for that, so it's entirely conceivable that it's still stuck in the system.
As others have said, get the tracking number, although that only logs when it entered the system and if/ when delivery is attempted.
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I would also add that I have bought and sold on e-bay and even using the royal mail next day delivery service, this has often arrived one or two days late and the advice that the sender has to make claim for later delivery is correct as it is the sender that is claiming compensation for the failed delivery.
Patience is definitely a requirement when using the royal mail and if this guy can provide proof of posting, so much the better. It would be better IMHO to stay friendly with the seller as this type of thing can escalate very quickly into attributing blame.
However, I heartily endorse using Paypal to report non delivered items as a means to resolve disputes and hopefully get your money back, but this can be a protracted process.
Good luck with your endevours.