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Originally Posted by takisawa
Hehe.
Fully up, running and sorted.
As promised.
The chief installation guy was waiting outside for me to get home from work. Closely followed by another highly experienced technician. They sorted both the cable TV and the broadband.
Even had a follow up call from NTL's director of fault management to make sure I was happy with the service...!!!
And have just had a call from the chief installation guy mentioned above also checking I am happy.
Have to say NTL have pulled out all the stops and have really done me proud.
The service I have recieved was excellent. NTL certainly are trying to shake off the image that they have had, and I am more than happy.
Thanks very much to NTL, in particular David, Claire and Ken; and of course to you guys here on the forum for your support.
PT.
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If only they had taken half as much effort to sort out my problem, maybe I would still have NTL Digital.