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Re: Ntl - Aol Bb
As AOL are your ISP, then it should be for AOL rather than ntl to resolve this. ntl simply provide the physical wiring for this service, AOL should provide the service and support.
You need to contact and badger AOL into resolving this issue and providing the neccessary support software. If AOL cannot do this, then I'd suggest you cancel with them, and contact NTL sales, who will be pleased to sort you out.
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Thread moved to Other ISPs discussion
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