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09-08-2005, 09:43

Hi Saxo,
Don't know if this info will help, but I had same probs as you recently.
I've got the 3in1 package from NTL, and 'phone crackles, tv dies, and internet used to just stop, rang NTL, guy arrived and I was told the cable into the outer box on the wall outside was too thin to carry the capacity of services I'm using.
They arranged to re-do the cabling, and now all is well (this was done on day one of my services going live).

09-08-2005, 09:43	#9
atlantis Guest Posts: n/a	Re: Crackle on the line Hi Saxo, Don't know if this info will help, but I had same probs as you recently. I've got the 3in1 package from NTL, and 'phone crackles, tv dies, and internet used to just stop, rang NTL, guy arrived and I was told the cable into the outer box on the wall outside was too thin to carry the capacity of services I'm using. They arranged to re-do the cabling, and now all is well (this was done on day one of my services going live).