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peaksoft · 08-08-2005, 19:10

28 minutes this time. I spoke to a very nice young lady, who put me on hold, listening to quite a lot of music, then I was connected to the faults people. They've promised to call between 8am and noon on Wednesday, so we'll see - I've now had two customer service reps saying I won't be charged, and three faults people saying I will.

08-08-2005, 19:10	#8
peaksoft Inactive Join Date: Aug 2004 Location: Balderton and Scarborough Age: 77 Posts: 29	Re: Extended frustration 28 minutes this time. I spoke to a very nice young lady, who put me on hold, listening to quite a lot of music, then I was connected to the faults people. They've promised to call between 8am and noon on Wednesday, so we'll see - I've now had two customer service reps saying I won't be charged, and three faults people saying I will.