Cable Forum - View Single Post - NTL refunds

rscott101 · 08-08-2005, 16:13

I've been doing this, but it doesn't help. For example, on saturday, I spoke to Heather at 10.15.
Told them this today and just get told 'she never put any notes on the system' - as far as they were concerned today, that call never happened.

08-08-2005, 16:13	#6
rscott101 Inactive Join Date: Sep 2004 Posts: 17	Re: NTL refunds - do they ever happen? I've been doing this, but it doesn't help. For example, on saturday, I spoke to Heather at 10.15. Told them this today and just get told 'she never put any notes on the system' - as far as they were concerned today, that call never happened.