Cable Forum - View Single Post - Mandatory NTL Phone Service for TV Customers

Shaun · 08-08-2005, 15:34

When I (stupidly) gave Ntl their second (and final) chance to prove themselves to me by providing a decent service they offered the phone line rental free for 12 months. Even when I told them I had no intention of using the phone line they still insisted in installing it with the TV. how does that make financial sense? The install still had to be paid for even thought they we're going to make no money on it. Overall that makes a loss on the service - What's the point in that?

Suffice to say the cocked up my account and couldn't activate my smart card (it was when they had all the provisioning problems last year) so I gave them the boot but still cant fathom the decision to force a loss making phone line on me.

08-08-2005, 15:34	#15
Shaun Inactive Join Date: Jun 2003 Posts: 6,064	Re: Mandatory NTL Phone Service for TV Customers - Discuss When I (stupidly) gave Ntl their second (and final) chance to prove themselves to me by providing a decent service they offered the phone line rental free for 12 months. Even when I told them I had no intention of using the phone line they still insisted in installing it with the TV. how does that make financial sense? The install still had to be paid for even thought they we're going to make no money on it. Overall that makes a loss on the service - What's the point in that? Suffice to say the cocked up my account and couldn't activate my smart card (it was when they had all the provisioning problems last year) so I gave them the boot but still cant fathom the decision to force a loss making phone line on me.