I didn't complete the survey, so I have no idea about how they worded the questions, but if it was about the actual broadband service I'd disagree with the results... but if it was about the administrative side of NTL then I think those results are pretty accurate (are you listening, billing & house moving depts?
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Originally Posted by andyl
Which surveys are usually totally unreliable as they poll membership (made up of professional whingers  ) |
My missus signed-up for their trial membership last month to access one particular report... does she get classified as a professional whinger too..? Be
very careful how you answer that question!