Thread: Who is at fault?
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Old 05-08-2005, 14:27   #9
ian@huth
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Re: Who is at fault?
Quote:
Originally Posted by leef78

Listen, if it happened to me, 1st person i'd go and see is the Manager, the manager can sort things out... hence he/she is a manager, balls to customer sevices, I work for a very big sports company H/O and 9/10 the customer has more luck with a manager in the shop. The guys ALREADY given one bash to one of the sales people and they have failed with the contract end of story, so go straight to the top I know I would. Thats my two cents anyway. DICE
But have they been given one bash? The sales person at Curry's may have done everything correctly and the fault does not lie with what they have done or what Curry's have done. The problem appears to be at Sky's end and if it was me in the same position as the OP I would escalate the issue with Sky having already taken the issue up with them.
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