In two minds about this. Which surveys are usually totally unreliable as they poll membership (made up of professional whingers

) and are usually statistically highly unreliable. This is why some tiny tour operator that takes six people to some remote island always emerges triumphant in their travel survey whilst the big boys fair badly. The same could possibly be rue here given NTL's penetration of the BB market.
But then again, NTL doesn't have a good rep, hence the arrival and success of a site called NTHellworld -