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Originally Posted by ChrisPy1
Also, does anybody know if I can register the new account from my house (obviously with the new modem attached), or if I keep having to visit to try it ? I already have NTL BB, so I guess if it's only associating an account with a modem MAC address, then it should be ok to do, but I'm not sure !
Any advice gratefully received. The package is about to be cancelled if we can't get it working in the next few days !  |
I don't think that would work, partly because I believe that when NTL register a new modem, the network's address is also used, and you may well be on a different network to your friend. The other reason is because it sounds like the account hasn't been set up properly their end. Try calling Customer Services or BB faults again.
If that fails, post here again, some of our members are NTL staff members, and hopefully they'll be able to look into it for you.
BTW,
to Cableforum.