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Originally Posted by Angelus
Back in june i got Sky+ from Currys. I paid currys £30 and they ripped off the contract i presume to send off to Sky. Anyway i pay Sky a further £59.99 and a instalation date is given. Everything goes ahead.
4 weeks later my Sky + stops working. So i ring up i got told my contract has not been recieved yet. So Sky send me out a new contract and reinstate my viewing for a further 14 days. The contract arrived on 29th june and i sent it off on the 30th. Now my system has been cut off again. So i ring up again and 5 days they still have not receieved my contract.
Now as far as i knew Currys had sent my contract off and all was fine and now all this mess.
Who is at fault and do i have grounds to complain?
Thanks
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Currys is at fault - you bought the service from them, and they need to deal with this for you.