Thread: NTL offering free sky sports
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Old 05-08-2005, 07:55   #10
SMHarman
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Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Re: NTL offering free sky sports
Quote:
Originally Posted by Roy MM
Certainly makes you wonder if your loyalty stands for nothing, i've had NTL since 1999 and all i can remember getting was family pack free for a month.
It's called managed churn, some will leave regardless of what you offer them. Some customers are product tarts and will move to the best deal over the next 12 months despite the fact it requires time off work to wait for the sky van etc.

New customers are generally always offered inducements to join, originally free installation but that has needed to be enhanced over time.
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