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Originally Posted by markymoan
my neigbour was just about to bin her samsung stb
i told her that ntl would bill her for it
she said they have had 6 months to pick it up
i have now got it in my house to stop her binning it
i dont intend doing anything with it but how do we get it picked up
i dont want her to get into trouble
it is not faulty she just didnt want the service
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Has your neighbour cancelled their service?
Either way, ring CS and explain - they should be able to arrange a collection for you.