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etccarmageddon · 04-08-2005, 07:03

It's a sad thing that with any organisation there are some morons who pass the buck - even small companies have those kind of cretins. It's either that or the staff aren't motivated enough to care or want to annoy customers - perhaps they dont realise the stress they induce when they treat customers like this.

BT have been just as guilty in the past of providing me with a disgraceful customer service involving buck passing and a deliberate culture of obstructing their competitors and for that I will always view BT as in need of being broken up.

I always remember how BT did their utmost to stifle the internet in it's early consumer days:-

http://www.zdnet.co.uk/print?TYPE=st...369t-10000023c

I hope NTL never end up growing into a big company that becomes a big monster like BT.

04-08-2005, 07:03	#15
etccarmageddon Inactive Join Date: Jun 2003 Location: Manchester Posts: 5,638	Re: Victory over ntl! It's a sad thing that with any organisation there are some morons who pass the buck - even small companies have those kind of cretins. It's either that or the staff aren't motivated enough to care or want to annoy customers - perhaps they dont realise the stress they induce when they treat customers like this. BT have been just as guilty in the past of providing me with a disgraceful customer service involving buck passing and a deliberate culture of obstructing their competitors and for that I will always view BT as in need of being broken up. I always remember how BT did their utmost to stifle the internet in it's early consumer days:- http://www.zdnet.co.uk/print?TYPE=st...369t-10000023c I hope NTL never end up growing into a big company that becomes a big monster like BT.