Cable Forum - View Single Post

maverick · 02-08-2005, 21:04

If NTL Tech support have booked the engineer then dont worry you wont be charged.

The only time a customer will be charged for a call out is if the customer demands an engineer when tech support cant find a fault,the customer is warned of this when the engineer booking is made.

02-08-2005, 21:04	#12
maverick Inactive Join Date: Jun 2003 Posts: 371	Re: No Connectivity at all... If NTL Tech support have booked the engineer then dont worry you wont be charged. The only time a customer will be charged for a call out is if the customer demands an engineer when tech support cant find a fault,the customer is warned of this when the engineer booking is made.