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marvel · 02-08-2005, 15:24

Hi there,

Since friday I have been having intermittent connection with my 3mb sacm connection. I would get about 10 mins worth of connection before the modems lights would all flash as if it was reseting itself.

I am onto customer support as we speak, going thru the usual process i was asked to take out the feed cable to the modem. On this was a Forward path attenuator (10dB). I took this off and the connection has stayed for the longest time in a while.

Should this attenuator be on the back of the modem?? I work for BT with adsl and know that the equivilent versions that we have would knock a line of in some instances.

Also, I did have weird readings from my modem before, but ever since i have taken off this attenuator the readings look good compared to what i used to have. I have a previous thread somewheree about this.

My reading so far are:

Downstream Receive Power Level : 1.05 dBmv Downstream SNR : 34.38 dB Upstream Transmit Power Level : 53.25 dBmv
Is the attenuator the cause of my fault??

02-08-2005, 15:24	#1
marvel Inactive Join Date: Aug 2004 Posts: 16	Intermittent connection Hi there, Since friday I have been having intermittent connection with my 3mb sacm connection. I would get about 10 mins worth of connection before the modems lights would all flash as if it was reseting itself. I am onto customer support as we speak, going thru the usual process i was asked to take out the feed cable to the modem. On this was a Forward path attenuator (10dB). I took this off and the connection has stayed for the longest time in a while. Should this attenuator be on the back of the modem?? I work for BT with adsl and know that the equivilent versions that we have would knock a line of in some instances. Also, I did have weird readings from my modem before, but ever since i have taken off this attenuator the readings look good compared to what i used to have. I have a previous thread somewheree about this. My reading so far are: Downstream Receive Power Level : 1.05 dBmv Downstream SNR : 34.38 dB Upstream Transmit Power Level : 53.25 dBmv Is the attenuator the cause of my fault??