Thread: NTL...Should have known better
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Old 02-08-2005, 11:15   #13
SMHarman
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Re: NTL...Should of known better
A man like Simon Duffy should have an Executive Office team, they are tasked with sending these problems back down the chain, collating the response and responding. Thats certainly how it works at Orange, a company who have been through CS growing pains and come out the other side looking as good as they went in.
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