It can't do any harm to try, I am ringing retentions later today, I am not going to threaten to take my business away I am just going to have a word and see if I can get some sort of offer.
I talked to a very nice lady and I now have BB for £9.99 a month for 12 months so I am happy
Oh and please don't flame me as I didn't lie, shout or demand to get it and they still get a lot of money off me every month