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andygrif · 02-08-2005, 10:40

Whilst he may listen to what's said on ResponseTek, he should at least have the courtesy to acknowledge an email from someone who's not happy. If he can't be bothered to deal with a complaint (or at least delegate it effectively) then it's not a very good example for the front line staff.

02-08-2005, 10:40	#8
andygrif Inactive Join Date: Jul 2003 Posts: 2,820	Re: NTL...Should of known better Whilst he may listen to what's said on ResponseTek, he should at least have the courtesy to acknowledge an email from someone who's not happy. If he can't be bothered to deal with a complaint (or at least delegate it effectively) then it's not a very good example for the front line staff.