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Old 02-08-2005, 10:36   #7
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: NTL...Should of known better

Quote:
Originally Posted by setch
Quote:
Originally Posted by takisawa
I wonder if the guy at the top really knows what is going on ? If he does, and doesnt care then shame on him.

I sent an email to Simon Duffy explaining that I was dissapointed with the level of support that NTL provide. I also offer some constructive information.

He (or is assistant) never responded to or even acknowledged my email.

So I guess he is either a mushroom or does not care.

Setch
Did you try the ResponseTek system (as I believe you were advised)? He apparently does listen to whats said on that.
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