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Originally Posted by takisawa
I wanted to give them the benefit of the doubt but my patience is wearing thin...
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Give them the benefit of the doubt now - Tell them what you think, ntl need to know they have done wrong so they can correct on their mistakes, send them your feedback directly, if you want a reply to your feedback or you want to ntl to investigate your problem, leave an e-mail address. To activate the ntl responsetek tool click on the below link:-
http://www.cableforum.co.uk/board/forumdisplay.php?f=81
Alternatively if you want one of us to escalate this, Send a private message to Simon M with some details and he will forward them to our official ntl contact. Thanks.
