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jburton · 01-08-2005, 15:12

Hi all,

On Friday I upgraded from dial-up to broadband*, and I've just noticed that our site on the NTL webspace has disappeared. We've kept the same username etc but we now get a "this page cannot be found" screen.

I've tried contacting NTL through the internet but this page:
http://www.ntl.com/home/contact/generic/customer.asp

then generates an error in Mozilla and IE, so I am not sure who to contact.

I'll try again from home this evening and perhaps call Technical Support or something then, but I was wondering if anyone else here has had the same problem?

Jon

* as balance, the engineer was due in the afternoon (12-6) and turned up at 2pm, he was polite and he did the job in half an hour and seemed to know what he was doing. Getting the thing to work with NTL email was another matter though - but that was because I had AVG anti-virus which it didn't like and so kept trying to dial-up when I pressed "Send and Receive".

01-08-2005, 15:12	#1
jburton Inactive Join Date: Mar 2004 Posts: 28	disappearing webspace Hi all, On Friday I upgraded from dial-up to broadband, and I've just noticed that our site on the NTL webspace has disappeared. We've kept the same username etc but we now get a "this page cannot be found" screen. I've tried contacting NTL through the internet but this page: http://www.ntl.com/home/contact/generic/customer.asp then generates an error in Mozilla and IE, so I am not sure who to contact. I'll try again from home this evening and perhaps call Technical Support or something then, but I was wondering if anyone else here has had the same problem? Jon as balance, the engineer was due in the afternoon (12-6) and turned up at 2pm, he was polite and he did the job in half an hour and seemed to know what he was doing. Getting the thing to work with NTL email was another matter though - but that was because I had AVG anti-virus which it didn't like and so kept trying to dial-up when I pressed "Send and Receive".