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Originally Posted by kiwi_vtr
Hello All,
Just wondering what has happened to Telewest's Customer Service ??, am I the only one that is having problems getting them to fix my stb ?.
I have had very intermittant broadband for approx 3 weeks and no tv at all for the same length of time, I was made to wait for 2 weeks before they sent an engineer out, he tried 3 stb's before finding one that worked and now after 3 days its failed and we have to wait until next wednesday before they can get an engineer back out to us.
This is just totally and utterly out of order......does anybody know what if anything I can do to light a fire under under these to55er5 backsides ??
Scott, Newbie and cfo  |
I was with United Artists (which became Telewest) about 10 years ago when I lived in Bristol. Their service was pretty poor back then.
Perhaps they are reducing the service levels for when ntl and TW merge so they can have a single standard.