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Originally Posted by Chris W
If people reported problems with proxies to tech support they are logged and escalated.... so general appeal
please report proxy problems to ntl! If they don't know about them, they cannot fix them!
If you don't fancy phoning, here is the link to the online form
http://www.ntlworld.com/helpsupport/contactus/index.php |
the online contact page gave me this
"An error occurred on the server when processing the URL. Please contact the system administrator."
I understand what you saying Chris but there is so many problems with the proxies it is a constant round of reporting them and hoping they get fixed. There is also reported problems that remain unfixed such as yahoo and hotmail, and the speed issues with proxies that have incorrect rwin values.
The only way I can see giving feedback to NTL is online since when I ring up tech support are not interested in feedback, if bbc.co.uk works they think thats their job done, this is my repeated experience I am sorry if thats not the same as others. Is their a specific phone number for feedback?