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Old 28-07-2005, 22:11   #3
Tristan
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Join Date: Jun 2003
Location: Glastonbury!
Services: Telewest DTV & 4Meg BB (Bath), NTL DTV and 2Meg BB (Poole)
Posts: 1,350
Tristan has reached the bronze age
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Re: Problem with Di2000T and Remote

Just one thing to check: does the bottom LED light up when you press a button on the remote (even if the box doesn't do anything)?

There is a front-panel button combination which enables and disables the IR sensor in the box. Quite why you'd want to use this I don't know, but it exists! Unfortunately I can't remember what it is, although I suspect that okay-down-tv or okay-up-tv (holding down each button after you press) might work. Having a search on this site might also give the combo -- NTL and Telewest 2000s are the same, so any button combinations on one will work on the other.

If it's not that, then it's most probably a broken IR receiver in the box. Give Telewest a bell and they'll come and change the box for you. In fact, you could have done this in the first place -- you shouldn't have had to buy a new remote!
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