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Originally Posted by XFS03
It's not as if ntl had accidentally chosen the wrong option, as they are actually boasting that they are deleting suspect spam!  |
I know and the line from them is that "no filter system is 100% perfect".
True enough but no sane thinking company would implement a system that deletes people's emails without at least letting them know first. Someone's head at ntl needs to roll for this situation. But of course ntl's style is to reward faliure.
The worst thing is, of course, that most of ntl's customers still have no idea that this is going on. They have all probably lost legitimate email over the last 24 hours and becuase of ntl's stupidity and arrogance they have no clue.
If anyone reading this knows people on ntl's email, send them a link to this thread so they can make an informed decision as to how to let them process their messages properly.