[tyraelx1]

I am currently living in Northern Ireland, beside Belfast.

Now, this problem started around 9 months ago. I may got a disconnect once every 1 or 2 days. Then, in the past 2 months, the problem has got much much worse. On a good day I will disconnect maybe 10 times. On a bad day I could disconnect 10 times in 1 hour.

I am very aware of this as I am an online gamer.

After 10 phone calls to NTL and being told the same thing over and over again, I finally get an engineer to come out. He comes and says "yeah, I tightened up a few things. Should be ok now."

Of course nothing was fixed. Off he went.

After maybe 50 million more calls, I then get yet another engineer to come out. This guy was a bit more professional and asked me lots of questions in detail.. he ran some sort of tests.. and in the end he just gave me a new modem with new wires etc.

Before I had one of the silver modems and now I have the small translucent blue one.

It was actually ok for about 45 mins, then it went back to as worse as ever.

I then bought an Ethernet cable. No difference. Same thing with USB and ethernet.

I have no firewalls up. No anti-virus software running. I'm on XP Home.


Usually to get the connection working again when it goes down, I have to power on and off the modem. Sometimes it comes back on itself.


I have the 3mbit connection. They say its working fine, and it is working to its full potential when it does work.

I have no routers or anything like that. I have one pc.


One of the times when I rang up, the guy suggested I should go and get my pc checked at a shop for 'winsock files'. Anyway to download these or something?


I'm absolutely sick and tired of this. If any of you uber-leet dudes here could give me some advice, I'd greatly appreciate it.

I'm one step away from cutting my contract with NTL.



/Tyrael