27-07-2005, 15:48
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#1
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Cable Forum Admin
Join Date: Jun 2003
Posts: 15,140
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Order PremPlus Online
Information from ntl regarding PremPlus Online:-
The PremPlus 2005 - 2006 Season starts on 13th August.
There's a huge number of football fans out there wanting to get their hands on their PremPlus Season Ticket for just £50 and until today they have only been able to call us to get their ticket.
In order to reduce the number of calls coming into our call centres from all the eager football fans we have created an online order facility.
How does it work? - It's easy, customers can either:
- Go to www.ntl.com and select the Television link.
- Then they simply need to click on the PremPlus link on the right hand side of the page
Or
- Either way, the customer is brought to a page which asks them is they are an existing Digital TV customer or not and they just need to click on the correct link.
- Customers will then need to enter their postcode and they will be taken through to the order page to enter their details.
- If they are an existing customer the channel will be added within 48 hours and they will receive an email confirming their order.
- If they are not an existing customer they will need to have the service installed and the channel will then be available to them.
How long will customers be able to order PremPlus online?
- The online order facility will be available until 11th August.
- It will then be removed as we cannot guarantee that any orders placed after that date will be activated in time the first match on Saturday 13th August.
- Customers will still be able to call after the 11th August to get their Season Ticket.
Don't forget, customers need to get their Season Ticket before the first matches on Saturday 13th August otherwise they will miss out on some of the great action.
The £50 PremPlus Season Ticket is only available until 31st August, after that it will cost £80.
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