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andygrif · 27-07-2005, 10:02

Postscript to this....

I called ntl this morning, who first said they were not deleting mail. Then when pointed to their own website said they "had just had notification" that the new system was in place "as a response to many many customers who said they were having full inboxes with spam". I said I want to speak to someone about retrieving the emails they deleted without my permission, they said they can't contact anyone in the UK.

I'm so angry. These useless people in their Indian call centre know nothing about their system, and do everything they can to avoid actually helping you.

Right now I feel like cancelling.

27-07-2005, 10:02	#6
andygrif Inactive Join Date: Jul 2003 Posts: 2,820	Re: new spam filter options Postscript to this.... I called ntl this morning, who first said they were not deleting mail. Then when pointed to their own website said they "had just had notification" that the new system was in place "as a response to many many customers who said they were having full inboxes with spam". I said I want to speak to someone about retrieving the emails they deleted without my permission, they said they can't contact anyone in the UK. I'm so angry. These useless people in their Indian call centre know nothing about their system, and do everything they can to avoid actually helping you. Right now I feel like cancelling.