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Originally Posted by vileda
I'm going to try Customer retentions tomorrow (0800 052 1474) tomorrow
but if nowt is happening then I'll be across to the Alternatives to NTL threads.
Does anyone know the magic words to use to the retentions team?
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I didn't need any magic words afterall, Just to ring the number above and say "Not happy about the price I'm paying for Broadband, I've got a mailing for faster broadband fopr less money" That was it 9.99 for 12 months 1Mbit.
I really didn't want to have to go to B@$t*** Telecom so am happy