I've had the NTL BB from the 1st day it was available in my area and currently pay £28.49 for the 300k service incl line rental so thought it would be a good idea to ring up and see what NTL would say to
"please can I have the 9.99 deal" or even
"what deal can NTL do" since Tiscali have 2MBit 15GB at the same price
I got the Brand New Customers Only story, a load of bull about not being able to use a BT phone and ADSL at the same time and the distinct impression that I could go to another ISP as long as I didnt ring NTL (I was being nice honest.
I worked in a call centre for 7 years )
I'm going to try Customer retentions tomorrow (0800 052 1474) tomorrow
but if nowt is happening then I'll be across to the Alternatives to NTL threads.
Does anyone know the magic words to use to the retentions team?