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Originally Posted by homealone
that is weird, with an NTL account you should be able to send via the smtp.ntlworld.com server.
- my domain name host recommends that I use NTL's smtp, rather than theirs, for example.
with both the NTL & the boltblue servers not working for you, I'm wondering whether it is something with your setup - which email client are you using?
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Hi,
I am using NETSCAPE 7 email client, but have also tried OUTLOOK express using the recommended settings with the same result.
I am confident the email clients are set up correctly, but less confident that one of my security product updates has caused the problem.
Trouble is I cant pinpoint when it started happening as there are no error messages.All the emails appear to send ok. I know an email I sent was received successfully around the end of June.
On balance I suspect it is probably my system causing the problem.
But, I also cant help but have a sneaking suspicion that something has happened on the mail admin. Boltblue support said something about not being able to see anything I had sent. They had aliased my old
dave.stephens@cwcom.net email address address to route to
dave.stephens@boltblue.com. It had worked fine until a few weeks ago.
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Originally Posted by Paul
A lot of email issues with Norton tools are centered around the AV software more than the firewall. If you are running XP can you turn on the built in firewall and then uninstall the nortons software? If loading it back up and registering it again is going to be a problem then obviously don't uninstall it.
How did you disable the software by the way?
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Hi,
Firstly I went into all the NORTON stuff and checked the boxes to stop automatic startup then edited my Windows XP msconfig to stop all services and agent starting up. Then rebooted to get a basic system without any products active.
Same occurred. Can receive email ok but cant send.