[Chrysalis]

I have experience in the internet market as well. The response of other customers in this thread backs up my belief that I am right about customers been ****ed off.

I also doubt you need a gcse to work out that what NTL are doing is just plain dumb.

Your example of dixons is not comparing apple to apple

1 - Freeserve was a new brand to get customers to use a new brand that kind of incentive is needed, hence pipex did a similiar thing when they launched. NTL already have a large customer base so why are they doing it?

2 - Dixons were not in the same finincial trouble NTL are in now so service wasnt compromised, examples of compromised service are NTL not been able to afford to upgrade all areas to digital so yes current customers are affected.

3 - Dixons had no current customers to **** of since there was none it was a new company.