Cable Forum - View Single Post - Free speed upgrades to all PlusNet customers.

DeadKenny · 24-07-2005, 16:45

Contact PlusNet then. No point complaining about their wording if it's simply a fault that needs fixing and it won't be fixed unless you contact them. Their CS is very good in my opinion. Just go to your account section and raise a ticket with them. They'll get back to you pretty quick in my experience and are very helpful.

I can assure you they do provide 2Mbps as I get speeds around 2Mbps from PlusNet.

How are you measuring the 500k speed by the way?

24-07-2005, 16:45	#27
DeadKenny Inactive Join Date: Jul 2003 Location: Woking Age: 53 Services: PlusNet 2Mbps Premier. BT. Sky Digital. TiVo. Posts: 273	Re: Free speed upgrades to all PlusNet customers. Contact PlusNet then. No point complaining about their wording if it's simply a fault that needs fixing and it won't be fixed unless you contact them. Their CS is very good in my opinion. Just go to your account section and raise a ticket with them. They'll get back to you pretty quick in my experience and are very helpful. I can assure you they do provide 2Mbps as I get speeds around 2Mbps from PlusNet. How are you measuring the 500k speed by the way?