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Old 22-07-2005, 13:57   #19
ian@huth
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ian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronze
ian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronze
Re: possible service problems for customers

Quote:
Originally Posted by Womble

Sorry I'm a bit late on this one!!

I resent that comment, CandW had a working logistics and ntl screwed it up big time. What makes you think thay can run one this time, you have no idea how **** poor the whole stores fiasco has been, One day they role the proccess out threatening everone with HR, two days later the proccess has changed, the managment are mugs, period. Its hard to stay positive when the managment couldn'd organise a drink in a brewery
What has happened in the past is no guarantee that the same will happen in the future. I have seen many badly run companies suddenly turned around and become very successful. I have also seen many examples of well run companies suddenly going to the dogs.

In any area of change reactions of the staff can either help or impede the change. Change is a team effort and the best results are achieved when all members of the team work together to ensure success. If most of the team members have the same attitude as yourself it makes change much more diffficult.
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