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Old 22-07-2005, 13:29   #18
Womble
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Re: possible service problems for customers

Quote:
Originally Posted by purenuman

One of the biggest obstacles to dragging a company like NTL in to the real world and make them efficient is the 'It'll never work', 'It always goes wrong' and 'They don't know what they are dong' attitude without even considering the positive aspects of what is trying to be achieved.....

I've seen many a company (admittedly much smaller than NTL) fail spectacularly because the staff resisted change without even understanding what was going on....... I'm not saying that is the way people at NTL are .... just that change should not be dismissed because a rough outline of a plan sounds wrong, less efficient or harder work.
Sorry I'm a bit late on this one!!

I resent that comment, CandW had a working logistics and ntl screwed it up big time. What makes you think thay can run one this time, you have no idea how **** poor the whole stores fiasco has been, One day they role the proccess out threatening everone with HR, two days later the proccess has changed, the managment are mugs, period. Its hard to stay positive when the managment couldn'd organise a drink in a brewery
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