[friendfire]

Hello All,

More advise needed..sorry! had 2mb broadband installed last week, well sort off, had the modem plugged in and stuff but the engineer said that it will not work until this Wednesday due to upgrades and stuff ( he was very good by the way). Anyhow been trying to set it up since wednesday and had no joy, so wanted to check to see if it has anything to do with upgrade or not.

Basicly i follow the instructions on CD, plug ethernet cable in when told etc. and get prompted for name, pin number, phone number etc. click next and after a few moments i get a message saying that it could not authenticate, and the option to retry.

Now any ideas if this indeed because of the upgrades? i was told they would be done by wednesday so i am starting to wonder if it is anything else instead causing the problem.

I am in the tring area, postcode HP23 if that is any clue.

Many Thanks in advance

Cheers
Mick