Cable Forum - View Single Post - [Merged] Week wait for engineer

Monserrat · 20-07-2005, 13:12

I work a 42-hour week and had to arrange for a flatmate to be in during the tech visits a few weeks back.

The tech actually rang me anyway because the problem with my NTl connection was actually with somebody else's house. Once the offending house was fixed, my line went back up! The engineer had the decency to call in too and spoke to my flatmate about it. All good.

For your reference, it was in Stafford, Corporation Street, ST16. I do understand that the level of service can depend on where you are in the UK.

20-07-2005, 13:12	#7
Monserrat Inactive Join Date: Jun 2005 Posts: 62	Re: Week passes no engineer call I work a 42-hour week and had to arrange for a flatmate to be in during the tech visits a few weeks back. The tech actually rang me anyway because the problem with my NTl connection was actually with somebody else's house. Once the offending house was fixed, my line went back up! The engineer had the decency to call in too and spoke to my flatmate about it. All good. For your reference, it was in Stafford, Corporation Street, ST16. I do understand that the level of service can depend on where you are in the UK.