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Originally Posted by D@n
ok its been a couple weeks since those ppl came around still its not sorted this is getting ridiculious we have the complete full ntl services and we get nothing with that, seems to me Ntl is more bothered about getting new and more customers then looking after the ones they already have.it would be nice if i could talk to a member of ntl staff on this forum and ask him to help me out
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Dan, have you actually phoned NTL yet? Because if you haven't, there is no official record anywhere in their systems that you are unhappy with your install. You *must* phone them. People on this forum might be able to help you but you have to help yourself as well. I'm sorry to say at the moment it sounds as if you haven't done much!