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Old 19-07-2005, 18:22   #12
Escapee
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Re: possible service problems for customers

Quote:
Originally Posted by DWW
I think this is more likely to be aimed at reducing equipment churn and stop fraud via chipped boxes etc, the "spare" equipment being left on the technicians id on their database not actually in the van. When i worked for Telewest a similar thing was done to try to reduce the stock that appeared on the technicians ids but was not on the van due to various issues when various departments don't do all they should with regards to stock control. We had to do van audits vitually every other week and it got to be a real time wasting exercise and right pain in the arse.
No as far as I am aware its network plant equipment and hubsite, possibly Headend equipment as well ?

I can see a need for tighter control on boxes, but then again rumours suggest the unsafest place for them to be is in the stores.
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