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DWW · 19-07-2005, 18:05

I think this is more likely to be aimed at reducing equipment churn and stop fraud via chipped boxes etc, the "spare" equipment being left on the technicians id on their database not actually in the van. When i worked for Telewest a similar thing was done to try to reduce the stock that appeared on the technicians ids but was not on the van due to various issues when various departments don't do all they should with regards to stock control. We had to do van audits vitually every other week and it got to be a real time wasting exercise and right pain in the arse.

19-07-2005, 18:05	#11
DWW Inactive Join Date: Jun 2005 Location: Surrey Age: 59 Services: NTL bundle Posts: 18	Re: possible service problems for customers I think this is more likely to be aimed at reducing equipment churn and stop fraud via chipped boxes etc, the "spare" equipment being left on the technicians id on their database not actually in the van. When i worked for Telewest a similar thing was done to try to reduce the stock that appeared on the technicians ids but was not on the van due to various issues when various departments don't do all they should with regards to stock control. We had to do van audits vitually every other week and it got to be a real time wasting exercise and right pain in the arse.