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Re: Disconnects
Hi spink,
I would take an educated guess that you both have signal issues to the modem. ask for an engineer to visit as if you are having to reboot the modem that often it could be faulty or losing the signal. i'm not fully familiar with this modem but generally when the cable light flashes on others the upstream or return path drops out due to a noisy amp somewhere nearby or even by someone with a chipped box in the area.
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