[greencreeper]

I can see the business perspective, but I thought "boot stock" was part and parcel of every engineer's equipment - the essential bits that are often used. The trouble with sending parts via courier, and we do it at my company, is that occasionally the part doesn't arrive, arrives all battered (and useless), or the part turns up the day after the engineer visited and the engineer has to revisit. Just ends up costing more money.